Accessibility Statement

Port Lotniczy Gdańsk Sp. z o.o. is committed to ensuring the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.

This accessibility statement applies to the website: https://www.airport.gdansk.pl/.

• Website publication date: 2003
• Date of the last significant update: 23.01.2026

Digital accessibility status

The website is partially compliant with the Annex to the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities due to the non-compliances or exemptions listed below.

Unavailable content

Non-compliance with the Annex:

1. For complex graphics and infographics crucial to the portal's operation, alternative text (alt-text) has been added. On some subpages, e.g., individual articles, such descriptions may be missing. Key information, however, is always included in the accessible article content. Work is planned to complete all identified gaps.
2. Navigating the portal with a screen reader may be difficult in some places due to partially incorrect HTML structure, including incorrect heading hierarchy, missing semantic table markup, and interactive elements without proper roles and accessibility attributes. Work is planned to adjust these elements.
3. Navigation with a screen reader may be hindered by missing “th” and “tr” attributes in tables. While tables are readable, they may be non-intuitive for screen reader users. Work is planned to add these attributes.
4. On some subpages, horizontal scrolling is required on smaller screens to fully read the breadcrumb section. Work is planned to modify this section for mobile devices.
5. Some images in high-contrast mode are not currently displayed in black-and-white. Work is planned to adjust them accordingly.
6. On some tested subpages, information about links/buttons opening in a new tab or missing aria-label attributes is absent. Work is planned to supplement this information and review additional subpages.
7. Keyboard navigation and focus visibility work correctly on all tested subpages, except:
   • Map module on the Connections Map page, where focus is only visible for the first location. Keyboard users currently access information for this location only. Work is planned to provide an alternative way to access map information.
   • Input element on the Flight Tickets page connected to a suggestion list is not keyboard-accessible. Work is planned to enable this functionality.
   • Toggle element on the Flight Tickets page cannot be operated via keyboard, preventing switching between one-way and round-trip search. Work is planned to enable this functionality.
8. Navigating the portal with a screen reader may be hindered by missing “fieldset” attributes, which help identify available actions in select elements. Work is planned to adjust this.
9. The “frameborder” attribute in the page code is outdated. Screen reader users receive unnecessary information but can continue using the website. Work is planned to remove this attribute.

Preparation of the accessibility statement

• Date of preparation: 23.01.2026
• Date of last review: 26.01.2026

This statement was prepared based on self-assessment using the Digital Accessibility Checklist v. 2.2 (docx, 0,12MB).

Keyboard shortcuts

Only standard keyboard shortcuts are used on the website.

Feedback and contact information

All digital accessibility issues on this website can be reported by email: airport@airport.gdansk.pl.

Anyone has the right to request digital accessibility of this website or its elements.

When submitting a request, please provide:

• Your full name
• Contact details (e.g., phone number, email)
• Exact address of the webpage with inaccessible content
• Description of the problem and preferred solution

We will respond as soon as possible, no later than 7 days from receipt.

If this period is insufficient, we will inform you of a new deadline, not exceeding 2 months, for resolving the issue or providing alternative content.

If we cannot ensure digital accessibility of the requested content, we will propose alternative access.

Handling requests and complaints

If we refuse your request for digital accessibility and you disagree with this decision, you have the right to file a complaint.

You may also file a complaint if you disagree with the alternative access provided.

Complaints can be sent to: airport@airport.gdansk.pl.

You may also inform the Ombudsman and request intervention.

Other information

Accessibility of the passenger terminal:

• Three entrances on the ground floor with wide, automatically sliding doors.
• Wheelchair access from the Port Lotniczy Pomorska Metropolitan Railway stop via a special ramp, then transfer to the elevator inside the terminal. Doors open automatically.
• The ground floor has baggage and ticket check-in, security control, airport information, and PRM service reception providing assistance. Passage through gates is possible for wheelchair users.
• Access to the restricted area is via elevator.
• Accessible toilets are available in the public, arrival areas on the ground floor, and in the restricted area on the 1st floor.
• Two parking spaces for persons with disabilities in front of the building.
• Assistance and guide dogs are allowed throughout the building and all rooms.