Regulations

The regulations of providing online services by Port Lotniczy Gdańsk sp. z o.o. (Gdansk Airport Ltd.) via the internet service www.airport.gdansk.pl (called hereinafter „the Service”)

§ 1
Basic Information

1. The owner of the Service is Port Lotniczy Gdańsk sp. z o.o., ul. Słowackiego 200, 80-298 Gdańsk, Tax Id. No. [NIP]: 5220010256, airport@airport.gdansk.pl (called hereinafter „Service Provider”).
2. The Client is any natural person (full age) with full legal capability (in certain circumstances specified by law also a person with limited legal capability, any natural person conducting a self-employment business, any legal person or organization unit not being a legal person to whom particular law provisions grant legal capability, using the online services provided by the Service Provider).
3. The Service Provider informs that the following hazards can be related to using the online services regardless of the safety measures undertaken by the Service Provider:
   1. Infecting the teleinformatic system by a harmful software (especially viruses, trojans, bugs),
   2. Possibility of phishing by messages sent to the Clients by third parties in which a third party impersonates of the Service Provider in order to obtain information on the Client,
   3. Possibility of breaking the securities applied by the Service Provider in order to obtain information on the Client by the third parties,
4. The Clients may gain access to these Regulations at any time via the link provided in the Service and may record its contents and print it.

§ 2
The Rules of Using the Service

1. In order to ensure the safety of communications and data transmission connected with the services provided within the Service, the Service Provider shall undertake any technical and organizational measures appropriate for the level of risk against the safety of the provided services, particularly, any measures designed to prevent any acquisition and modification of any personal details transmitted via the Internet, by any unauthorized persons.
2. The Client agrees to use the online services in a manner compliant with law. The Client must respect the Service Provider’s and third parties’ rights, including the intellectual property rights. Particularly, the Client agrees:
   1. Not to deliver and not to disclose any contents forbidden by law, e.g. any contents promoting violence, disgracing or in breach of any personal rights or any other rights of any third parties,,
   2. To use the Service in a manner which does not affect its operation, especially by the use of a specific software or devices,
   3. To use the Service in a manner compliant with law applicable in Poland, the provisions of these Regulations and with any general rules of using the Internet.
3. The Service Provider is not to be held liable against any third parties for any materials published by the Clients in the Service.
4. Additional services can be added in the Service (free or chargeable).
5. The Service Provider is not to be held liable for the effect of any advertisements published in the Service.

§ 3
Types and Scope of the Online Services

The Service Provider will provide the following online services to their Clients:

1. Flight connections tracking (arrivals and departures),
2. Booking tickets,
3. Booking parking spaces,
4. Car hiring,
5. Reservation of or ordering Premium Services via online forms available in the Service,
6. Making the information on the Airport and other information available via the Service,
7. Responding the enquiries sent via the contact form available in the Service.

§ 4
Conditions of Using Online Services

1. The technical requirements necessary for using online services provided by the Service Provider are as follows:
   1. A device transmitting the teleinformatic data,
   2. Access to the Internet,
   3. Updated version of Chrome™, Firefox™, Internet Explorer™, Opera™ or Safari™ browser with enabled Java Script in your browser.
   4. In the case of the services described in § 3 Point 5. and Point 7. – the Client must have an email address. The email address belongs to the details which must be made available by the Client otherwise providing the service may be denied by the Service Provider.

§ 5
Terms of Using Online Services

1. The online services are provided in the following circumstances:
   1. In relation to the services mentioned in § 3 Point 1. - 6. of these Regulations – by the Client’s initiating to use a particular service,
   2. In relation to the service mentioned in § 3 Point 7. of these Regulations – by the Client’s sending an enquiry via the contact form available in the Service.
2. The Client who gives his/her email via the contact form available in the Service confirms that the email address indicated by him/her belongs the subject matter Client.
3. In each case the Agreement for Providing Online Services is signed for indefinite period of time (until further notice).
4. Each of the parties may at any time terminate the Agreement for Providing Online Services with immediate effect. A notice of Agreement termination can be sent particularly per email.

§ 6
Complaint Procedure

1. The Service Provider undertakes action in order to ensure the proper operation of the Service to the extent available on the basis of the actual technical knowledge and to remove any technical failures reported by the Clients within reasonably practical time limits.
2. The Clients are entitled to lodge complaints in any matters regarding the performance of Services by the Service Provider.
3. The complaints will be processed by the Service Provider.
4. A duly lodged complaint should include, but not be limited to, the following details:
   1. First name, surname and e-mail address of the Client lodging a complaint,
   2. Indicating the subject of the complaint,
   3. Describing the circumstances which justify the complaint.
5. Complaints can be lodged via the contact form available on the Service Provider’s website or by sending them to the following email: airport@airport.gdansk.pl.
6. The Service Provider will respond to the Client’s complaint immediately, however, not later than within 30 days from the date of receiving the complaint.
7. Any complaints lodged in compliance with the above described procedure and processed according to the provisions of these Regulations will not be subject to any further or repeated processing.

§ 7
Amendments to the Regulations

1. The Service Provider reserves a right to make amendments to the Regulations without giving any reason and without any prior notice for the users regarding the planned amendments.
2. The Clients will be informed about the amendments to the applicable Regulations by a listing of amendments published on the Service Provider’s website.
3. The continuance of using the Service by a Client following to his/her receiving the information on amendments to the Regulations will be deemed as the Client’s acceptance of the amended Regulations.
4. Ceasing by a Client to use the Service following to his/her receiving the information on amendments to the Regulations will be deemed as the Client’s refusal of the new wording of the Regulations and, by the same, his/her resignation of the online services provided thereunder.

§ 8
Final Provisions

1. In any matters not governed by these Regulations the generally applicable provisions of Polish law shall apply, particularly the provisions of the Act of 23rd April 1964, Civil Code, of the Act of 30th May 2014 on consumer’s rights and any other relevant provisions of the applicable law.
2. Any disputed resulting from the Clients’ use of the online services on the basis of these Regulations shall be resolved by a common court applicable for the Service Provider’s head office.
3. Any contents made available in the Service are subject to copyright belonging to the Service Provider or to any entities whose consent for placing the contents in the Service has been obtained by the Service Provider. These rights are subject to protection stipulated in the Act of 4th February 1994 on copyright and related rights. Any duplicating, copying and dissemination of the above mentioned contents in total or in part without the Service Provider’s exclusively written consent is forbidden.
4. These Regulations come into force on the day of its publishing in the Service.